Paul1972

Not sure tom jag main dealer have serviced it so should be right and tried all different fuels seems to make little or no difference

Thanks some good info in there especially the the lower gear on a run dealer has been telling me doing that would inhibit regen

Here's my feedback to jag dealer I purchased a jaguar xf from Hatfield jaguar a little over a year ago now and I must admit on the whole their customer service is second to none. The service department are always as helpful as possible and staff friendly and polite. So why the negative rating you might ask? Well it's really simple and can be summed up in 1 word IAN! Since purchasing the car we have had a repeated problem with the DPF full warning light coming on every few weeks the car has been looked at by the service department many times and on 2 occasions faults have been found and rectified but the problem continues. After a year of this we requested to speak to the general manager (ian) which with hindsight was a mistake. We explained that despite doing quite a lot of motorway journeys as soon as the car does a small amount of around town driving the DPF fullwarming light comes on. He was very dismissive trying to say it was because we were driving around town to much. So to clarify this according to Ian it is normal for a DPF full warming light to come on after only 289 despite during that period doing a 100 miles+ round trip on a motorway and a separate 80 round motorway journey he refused however to put his statement in writing. The problem with Ian is he seem to hear but will not listen to a reasoned logical argument blaming this problem on driving style! It's worth mentioning at this point not only do i drive diesel cars at work but have also owned diesel for the past 20 years well before DPF filters were around, my previous 2 cars were both diesel with Dpf's and in a combined 5 years of ownership the DPF light did not come on once on either of them and if there has been any change in my driving habits I am now doing more distance runs than ever. So to sum up according to Ian's logic there is nothing wrong with the car because the diagnostic machine says so. It's my driving style and the mileage I do and they do not have this problem with any other customers. So the question I must pose is out of hundred of customer does no one drive their cars locally does everyone do exactly 60mph on the motorway (apparently 70 is to fast according to Ian's logic) on every journey. I have even had to go into jaguar today as after a conversation were I agreed to keep a log of the light coming on he would not return my phone calls. If anyone is considering buying a 3l xf here is a list of what in Ian's world is normal.Light out 801 miles including hull-liverpool airport and back, hull to Castleford and back, hull to ferrybridge and back and hull to Grimsby and back, light on. Light off 289 miles including hull to batley and back and hull to Grimsby and back, light on 501 miles hull to Grimsby and back gilberdyke and back domcaster and back. I think anyone considering buying should look at these figures first

Thanks I'm aware of the workings of a DPF just wondered if anyone else had come across same prob. I have been doing everything it states in the article however the 300 mile bit is interesting Ta

Hi all I'm looking for a bit of advice please. I bought my 2011 3l xf about 15months ago ever since I bought it the amber DPF full light comes on between 250 and 800 miles everytime it averages approx 400 mile. I do a fair amount of distance driving with a mixture of round town. Once illuminated take it for a 60 mph run for a while and it clears. Main dealer are saying there is nothing wrong with it but surly it can't be right for light to come on so often Last one was 289 miles and that included a 120 miles round trip on a motorway. Any advice would be welcome Thanks Paul