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FKisby

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FKisby last won the day on November 13 2018

FKisby had the most liked content!

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  • First Name
    Francis
  • Gender *
    Male
  • Jaguar Model
    XF
  • Year of Jaguar
    2016
  • UK/Ireland Location
    Cambridgeshire

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  1. Thanks Both for your comments and advice, and those who have also contacted me privately. I had a look elsewhere and as it happens there is a specialist Jaguar workshop barely a mile away from the main dealer that originally quoted me. They have nothing but excellent reviews online and have now quoted me over £200 cheaper than Marshall's. So it looks like that will be where I'm headed. I'm glad I took the time to get some opinions on this - not just because I stand to save some money and pay what I think is a more reasonable price, but because I feel it's easy sometimes to feel a bit 'railroaded' into sticking with a main dealer just for the sake of it.
  2. There's a known issue with faulty drainage holes in the rear doors that Jaguar will rectify for free if that is found to be the case. My driver's side rear door was completely full before they made the hole larger and it's been fine since. The sloshing noise every time I braked alerted me to it! Might be worth a look although I acknowledge that it may be more of an isolated issue in light of where the water is spreading to and being discovered in the other posts above.
  3. Hello All, Would appreciate your opinions on the above topic. My XF is due its first major service since I purchased it and I have been budgeting accordingly in anticipation of it coming up. Having bought it from one of the Marshall dealerships, I thought it made sense to base my saving plan from their service price list that they have on their website - specifically, the fixed price service plan as my car is over 3 years old and therefore fits this criteria. So far, so good. Or so I thought... Last weekend I called to get the car booked in and was quoted a price far higher than I expected: well over £600 compared to £385 they list under the XF 3.0 D. When I queried this the very nice but not very helpful lady told me 'it's complicated' and then tried to explain something about the mileage (currently approaching 34k) vs. age and whatever comes first. She didn't really know how to explain it and for that reason neither do I now; sorry! I then queried it with my specific dealer this morning who have always been great, and they confirmed the price I had been quoted was correct. This time however the reason was around all the extra parts that would be replaced - filters etc. and how this added to the cost, and that apparently my vehicle did not fit the age criteria for the price plan on the site price list. Apparently this is very clear on the webpage but I cannot find anything to that effect for the life of me! Something seems amiss here and I feel that I need to check further before committing to anything. Does this seems like a normal price to anyone who has had this carried out already? And why would the 'extra parts' costs not be included within the list on their website if they can go as far as splitting the prices by model? I'd really appreciate any insight on this because at the moment it just doesn't make sense. I have always accepted the fact that running a car of this marque would carry higher than average service costs, but to budget accordingly only to be quoted a far higher figure without a clear explanation warrants more digging I believe.
  4. That's great to hear and I'm so pleased you managed to get it resolved. Glad Marshall Peterborough were as helpful with you as they have been for me too. That extra bit of information you managed to glean is great and will no doubt prove valuable to anyone else who experiences this issue in the future and searches for a fix. Good feelings all round 😊
  5. A few weeks back I spent 3 and a half hours cleaning mine, and despite every part of me aching badly afterwards, the end result was completely worth it. That was on a Sunday afternoon. Fast forward a few hours to the following Monday morning, and I get to the car and find it completely covered in tiny, sticky dots. Every single surface. Turns out it was the time of year when tree sap is particularly prevalent in the air and the row of them opposite my house had indeed enjoyed a good 'purge' overnight. The whole car was a mess. Needless to say, I was gutted. Haven't spent nearly as much time on it since!
  6. Hi, Sorry for the late reply; just back from a long overseas business trip so not had much chance to check messages. I would suggest speaking to either Charlotte or Phillip at Marshall Jaguar in Peterborough. I've dealt with them both for over a year now and they've been brilliant. I'm sure if you give them my name (Francis Kisby) and mention we've been discussing this, that they should at least be able to look up the notes and give you some more detail. If for any reason they can't give you enough info, let me know and I can contact them on your behalf to find out more.
  7. Hi Everyone, Not quite my first post but wanted to say a quick hello and introduce myself. I bought my first Jag a few months ago now, a 2016 XF 3.0 D. Absolutely love it and hopefully it will continue to put a smile on my face as it has up to now for a long time yet. Looking forward to having a read through all the fantastic information to be had here and will contribute as and where I can. Regards Francis
  8. Thanks for the welcome Peter, much appreciated. My knowledge level lies firmly alongside yours! Having had a good browse over the last few days, I can certainly see that there's a wealth of experience and expertise, so whilst I can only aspire to this, if there's anything at all I may be able to offer I will certainly do so and I look forward to being part of the club. Best regards Francis
  9. Hi All, First post here but felt compelled to do so after finding the forum through a search related to this problem, which until recently I also experienced. So I thought it might be worth mentioning what was identified and fixed in my case. I have a 2016 XF S 3.0 D, which began making exactly the same noise as that in the recording last month. I took a jaguar technician out for a test drive in it and typically the noise didn't occur once, despite having been there for 7 days in a row up until then! Credit to Jaguar however (Marshall's Peterborough in this case) as they didn't give up; I left the car with them for a couple of days so they could test and try and find it for themselves. When they did, despite being puzzled, they sent their own recording to Jaguar and received an immediate response that it was a known fault and a specific process of how to fix it. Whilst I don't know the exact detail, I am told it was an 'earth lead' and sure enough, a week after getting the car back the noise has gone and it's been fine ever since. Hope this possibly helps anyone in the future who encounters the same issue - seems Jaguar are very much in the know about it, even if all the actual dealerships aren't!
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