Kev Wilts

Afternoon all. Please forgive a question from a technical ‘no hoper’. Viewed a really nice used XF this morning- all looked good until I lowered an electric window. Went down ok but when tried to raise again a tiny area of window appeared along with a loop of cable. After that a lot of rotation noises but no window. Am I looking at something complex to fix or a small job do you think? Any advice much appreciated