Both of these items (diagnostic is NEW). Laptop was reset by seller with Windows XP so as I could run the diagnostics unit. My computer literacy at 72 years is not great and I have never managed to get around to running the programme. Have now purchased other diagnostics and am offering these items for sale if anyone interested. Pdf on how to use the IDS SDD program are available on line. Open to sensible offers on both items together and will not split them. Delivery charges: you