Single Status Update
Can you help please.
Had another complain re Halford's cards.
Member was told by Halfords you have to use an app to get discount.
As far as I know this is incorrect.
I advised the member that new cards with bar codes had been sent out.
That Halfords did accept cards but he replied-
That was exactly what I said to them, but 3members of staff said that the cards were not used any more."
Please can you advise me.
That sounds odd, will have to contact Halfords tomorrow to see if there has been another change in policy but otherwise it will be a new card being issued to the member.
Thanks for liaising with the member, will contact him directly later on.
Best Regards, Trevor
Thank You Trevor.