JOC Admin
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Hi,
Can you help please.
Had another complain re Halford's cards.
Member was told by Halfords you have to use an app to get discount.
As far as I know this is incorrect.
I advised the member that new cards with bar codes had been sent out.
That Halfords did accept cards but he replied-
"Thanks.
That was exactly what I said to them, but 3members of staff said that the cards were not used any more."
Please can you advise me.
Kind Regards,
Julie.
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Hi Julie
That sounds odd, will have to contact Halfords tomorrow to see if there has been another change in policy but otherwise it will be a new card being issued to the member.
Thanks for liaising with the member, will contact him directly later on.
Best Regards, Trevor
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Thank You Trevor.
Kind Regards,
Julie.
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