newxfdriver

Thanks Alan. I'm able to connect to Bluetooth fine - I can run Spotify on my phone, for example, and pipe audio out to the car perfectly. This is specifically an InControl Apps issue, I think, since that part requires (to my knowledge) a USB connection at all times. I believe it came in on 2015 models onwards, but don't quote me on that. I'm driving a 2017 XF with the standard (smaller) InControls dash, so I'm not sure if it's different from the bigger Pro. Can't fathom whether it's a phone app issue, or something related to the car's software. Cheers.

Hey guys, new here - took delivery of my first Jaguar last week (XF 2.0 [180] Portfolio Auto) and really enjoying it. Just one issue that is really annoying - InControl Apps only seems to work about half the time. When I plug in my iPhone, I often get: "Connect a compatible device to the USB" ... on the display I've updated my iPhone 7 to all the latest software. Nothing else is running except InControl Apps. I've tried restarting the phone, turning ignition off/on, unplugging the cable, messing about with the timing of when the USB is connected (before/after loading the app, etc.) I'm using an official Apple cable, and I'm getting the 'charge' icon every time so I know the connection is solid. 50% of the time it's fine, and will load Spotify, JustDrive, etc. The other 50% of the time, I get the error above. When there's an error, it remains for the whole journey. Has anyone else experienced this? Thanks in advance for any advice.