bobdjones

When trying to update my maps using the download from the Map and Services section of the Route Planner web page, the update failed and I lost the maps completely. I called my dealer and booked the car in for them to try and fix the problem. As I had a week to wait I thought I would try and find the problem. I searched through several forums and found the following: I had to use a 64GB USB stick as a 32GB did not have enough space. It must be a USB 3 stick and formatted to FAT32. Mine was originally formatted to exFAT. Windows 10 does not give the option to format FAT32. Luckily I have a utility program that allows it. It can also be done using an administrator command prompt. Google will find the command to use. The USB stick must be connected to a USB3 port on the computer. I tried three times with the stick in a USB 2 port before I found this tip in a forum. The download from Maps and Services on the Route Planner website takes ages. about 7 hours on my PC. I disabled eco stop/start in the car during the update. The update took about 15 minutes. I am now happily up and running. Hope this helps anyone else having problems.

I own a 2018 XF Sportbrake. When I travel to France the Incontrol Touch Pro will not connect to the internet. All works fine in UK. Both My smartphone and the car use a giffgaff SIM with Goodybag and cash balance. I have checked that roaming is enabled on the giffgaff accounts. The smartphone works OK in UK and France but not the car. If I connect my car by wifi to my phone as a wifi hotspot then I get an internet connection. I have checked all the roaming settings in the car are set correctly. I have brought htis problem up with my local dealer but they are unable to help. Does anyone have any ideas that will help solve this frustrating problem?

I am on my sixth Jaguar having had five X-Types and now an XF Sportbrake. The Sportbrake is a pleasure to drive and I will probably have another one in telve months or so.