Jump to content


  • Welcome to the Jaguar Owners' Club!

    Membership is completely free, and our community is built by enthusiasts, for enthusiasts. We’re a proudly independent, non-official club, so all the help and opinions you’ll find here come directly from members with real experience of Jaguar Ownership.

    Join us now!

     

Recommended Posts

Posted

Hello everyone.

I've just found this owners club although I've had my 2018 F-Pace S for a couple of years now. I love the car, but am thoroughly fed up with the main dealerships and aftersales service which is really disappointing. I won't name and shame as that's against the rules, but suspect I'm not alone from other reviews I've seen around the internet. I just read a post on one of the topics here that mentioned that they "read a code" and "do what they're told" - I'm paraphrasing, but in total agreement.

My F-Pace does the beloved restricted performance thing on hard acceleration/high-boost, so I'm hoping I've found the right place to find an independent Jag specialist in the area where I might get the car sorted. I'll find the appropriate forum to post that though.

So hello...

Posted

Welcome Rob. Can totally agree that the after sales service from the dealer network has gone downhill, especially in the past couple of years. However, it is not totally the fault of the dealerships as Jaguar themselves have to take the majority of the blame for the manner in which they are currently treating their dealership network - abysmally in my view.

Please note that I don't work for any dealership, but I have had to experience the decline across both sides of the JLR system (Jaguar and Land Rover) since they have moved to "House of Brands", which is just so much rubbish in my opinion.

Unfortunately, I believe that Jaguar are no longer a brand that supports their history, despite the level of enthusiasm out there in the wider community. I can only hope that the Jaguar and Land Rover Classic people take up the baton and work with us enthusiasts for what has gone before in the past 75 years.

There is lots of advice in the forums and i hope you find the answer to your queries.

N6 JMX

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now





×
×
  • Create New...



Forums


News


Membership


  • Insurance
  • Support