This morning car wouldn’t open, got into car, cancelled alarm, pressed start, ignition came on then went back off, called AA, they couldn’t open boot, no key barrel in boot lid, (2017 model) tried connecting battery pack to terminals under bonnet but nothing, so he has booked a tow truck to take to garage, anybody know how to get in boot when this happens ?

There is a key barrel by the number plate light is there not??

There was on earlier models, but not on mine

I guess its access through the tear seats then??

Rear

Good evening, firstly what year and model is your vehicle

Peter, I have a 2017 XF AWD

I have a 2016 XE AWD there is a manual opening button in a rubber shroud between the rear camera and the number plate light, I take it you either do not have this button or it does not work, button is quite well hidden. Sorry if I am just stating the obvious.

I had a similar issue, my MY17 does not have a rear key barrel, I also checked behind the number plate. I got access via rear seats, open and pull down center panel, reach in and un clip rear seat release, pull down rear seats and in you go.

 

I had disconnected my battery, then stupidly closed the boot  😞

Well, we got there in the end, water had got into the boot, half filled the battery compartment, shorting the tow bar electric causing the KVM to blow.

apparently there are approximately 11 points water can get into boot, but yet there is no drainage hole.........