In Control Subscription

[Bernascone]

I was lucky enough to buy on of the last ICE F-Paces a year ago, registered to my cherished number plate. Just discovered JLR has cancelled this subscription as it can out on my ‘old’ F-Pace which was of course on the same cherished number plate. My local dealer is having trouble sorting this, does anyone have a phone number I can call at JLR please?

Edited August 17 by Bernascone
All sorted, my error as I did not realise tracker was just for a year!!!

[N6 JMX]

Hi Adrian, I believe JLR deleted the ability to speak with a "real person" - for our convenience. The Jaguar side of the InControl seems to be fraught with difficulty, but not the Land Rover side for some reason.

There is an online "self help" booklet, see the link below, don't know if you have already gone through this route, but it might help you get to the CRC (Customer Relations Centre).

MyJaguarLandRoverInControlManual_en_GB.pdf 

N6 JMX

[The Voices]

Only a thought, but the two features showing as 'expired' (secure tracker and online data plan) only come with a 12 month subscription ?

If you purchased your F-PACE in July last year, they will have expired this month, if you want to retain these features, you will need to pay the annual subscription.

Think it is £240 per year for the Tracker and £120 per year for the data plan ?