Ceri

Hi Mac,

Sorry, I don’t have a technical bone in my body when it comes to cars! All I know is that the entire loom was replaced which took a whole morning as the back windscreen had to come out. If your dealership contact Jaguar technical I’m sure they will be able to advise, this was all done per their request to see if they could find a solution to the problem. 

Recently though my dealership said the issue had been resolved on other vehicles using a software update.

Sorry I can’t be of more help.

Ceri  

Hi Peter,

My car was in for service a few weeks ago and we were discussing the issue with my old car. Apparently it’s a software issue and it can be solved with a software update. Good luck!

Hi Fergus,

They ended up replacing the entire loom on mine I think (the back windscreen had to come out) and it still didn’t rectify the problem. 

What sorted it for me was rejecting the vehicle and getting a new one with the professional software system. No issues so far thankfully! 

Ceri 

According to my dealership (who have been in contact with Jaguar technical) there’s a new software update which was meant to have landed in January. However as of last week it still hadn’t appeared. With my experience of Jaguar so far I’d not be surprised if it arrived mid-June!! 

Interestingly my dealership have reported that six of their vehicles are replicating the issue, however it only seems to be on cars with the basic software. It seems to be a fairly wide spread problem! 

Hi Terry,

I'm having a similar issue with my F-Pace R Sport. The car has less than 800 miles on the clock - needless to say I'm not impressed! It's been back into the dealership once and they found it needed a few software updates...this didn't really seem to solve the problem. For example yesterday we drove into town and had to faff around a fair bit getting into a tight parking space. The camera came on initially and then afterwards would not come on again. 

Have you got any further with this and how have your dealers been? I love my car but at only about a month old experiencing problems doesn't bode well for future reliability! 

Thanks,

Ceri