Richard F.

Hi have you tried with the key , what happens ?

Hi Big John did you get this sorted ? There seems to be a regular issue when battery's die or are disconnected and this affects central locking . From what I've read so far it's a security re-initialisation that's needed , this will require someone with the right equipment to do this , Jaguar will charge about £2000 for what is potentially a 15 minute reset . Please let us know what happens.

Hi all, I've never responded to a forum before but I decided to join this one because I wanted to share my recent experience with my recently purchased 2013 XF Sportbrake . Just after buying the car I did a check for any outstanding recalls , there was just the one outstanding recall , an issue with airbag connections on the module near the centre console . I booked this in with Jaguar dealers not too far from where I live , they said ' it will only take approximately 1 hour ' . After the hour had passed my keys were returned to me , the car had been washed but then I was told that the central locking had a problem and if I wanted this to be looked at then I have to re-book it in at a cost of £170 + vat just to find out why. To cut a long story short they were going charge me over £2000 to sort this out .It took 5 days and legal threats to get them to accept that they had created the central locking problem as a result of DISCONNECTING the battery for them to do the recall work . THERE IS A COMMON PROBLEM HERE REGARDING THE DISCONNECTION OF THE BATTERY JAGUAR KNOW ABOUT THIS , THERE IS EVEN A JAGUAR BULLETIN ON THEIR TECHNICAL WEBSITE THAT HIGHLIGHTS THIS PROBLEM.....JAGUAR NEED TO ACCEPT THAT THEY HAVE A PRODUCT HERE THAT HAS AN INHERENT ISSUE . WE THE END USER SHOULD NOT HAVE TO PUT UP WITH A POTENTIALLY POORLY DESIGNED , SUPPOSEDLY " PREMIUM " VEHICLE .