Golfer
-
Posts
3 -
Joined
-
Last visited
Content Type
Profiles
Forums
Events
Gallery
Store
Premium Membership Discounts
News
Videos
Posts posted by Golfer
-
-
Bought my second XF, this time a R Sport 200 Black Edition in February and since new had a clunk when you brake then accelerate. Sounds similar to a worn universal joint.
Initially told diesel tank causing sound needed baffles but when in for this work (2 days) they stripped it off only to find already fitted. In again for further 2 days and no further forward. Advised today from dealer that it is inherent in this model and no further work needs to be done.
Should have been advertised as the new "clunk click every trip"
Has any other R Sport owner got this noise?
Clunk on new model year 15.5 XF
in Jaguar Owners Lounge
Posted
I reported the issue to Jaguar Customer Care 10 days ago and have had a reply that dealer was to take in car for 4 days; record noise and discuss with Jaguar Cars, the dealer would telephone me directly to arrange. After a week of no response from dealer I rang them late afternoon to ascertain when my car was due in.
The response received was from Service Manager.
I to cannot in my own mind accept that Jaguar would knowingly accept this as an inherent design flaw. I am waiting for confirmation from Jaguar Customer Care this is so.
Future R Sport buyers be prepared for same fault if my dealer's statement is correct. Don't forget "clunk clunk every trip"