hi everyone not been on this forum for a while but here we go advice please if possible, air vents stuck open all of them blowing cold air wont change direction to floor or window screen, will not give out hot air either, ?

Hard reset required perhaps? Disconnect your battery and hold the terminals together for a couple of minutes, you'll maybe have to reset your windows and sunroof if fitted when the battery is reconnected but nonetheless worth a try first.

Regards, Kie

Hi Joe thanks for that had a garage put it on a fault code machine came up with multiple faults so he said could be down to a snapped wire or may need autoelectrition to have a look thanksany way also it's under warrentee which covers aircon and ware and tear apart from wire looms jaguar liver pool wanted £135 +Car just to plug it on a machine theifing dogs 

Sorry Kie  don't now why it typed Joe thanks 😂

No problem Dave, it's not the worst thing I've ever been called...! You might want to think about investing in a code reader yourself, they range from about a fiver for a bluetooth device up to, well, as much as you want to pay but even a cheap bluetooth one will give you most codes in your PCM if used with free or cheap software you can download to your smartphone. The good thing is you can go armed to the garage knowing most of which codes are present and with a bit of Googling and YouTube actually understand what they mean, a fiver has to be better than 135 quid a pop. 😊

Regards, Kie

Thanks Kie I have one garage said it was multiple faults coming up so last night coming home from work they started working again and the heat was blowing were it should ,defo an electrical problem so auto spark required  av booked it in to a jag specialist not far from me am GETTING a full service on it whilst it's there and he said he will look at the air vents as well it's under warrentee anyway 

Hi Dave have a look up on the right hand side of the heater box. (Head in the footwell) the lower actuator motor arm has probably jumped out of its track. Fairly easy to pop back in. Ive had a few like this, stuck temp and unable to redirect air flow

Hi Steve, thanks for that I have put in to jag specialist for a full service anyway so he said he will plug it in on a machine for the faults, any way here we go he has done the full service £260+VAT £35 + VAT fault finding? renewed a water in Diesel sensor £40 +VAT =£529 not happy he didn't even contact me to ask if I wanted the sensor fixing .now getting back to my air vents he said he has disconnected the heater element in the Matrix as when he done this al vents and heating started to work as soon as he plugged it back in it stopped so he said that it is not Required  in this country as its only for colder countries and he has done this to two other Jags in the last 12 months, said the heater will work without it ?don't know if this is true. lets hope it is. I have a ultimate Warrentee cover for the car that covers wear & tear as well so I might be able to claim on the with a bit of luck .

Just had a look through the wiring diagram. Yeah it would make sense. looks like the aux heater unit has dragged the LIN network down. Vents and actuators all work on LIN. Not come across it myself but will be one to remember! Aux heater is just there to supply heat quicker as its a diesel. 

Steve 

 

Hi Steve thanks for that information at least I know he I wasn't feeding me bull warrentee company WMS Safe &Sound ultimate car warrentees in most cases cover for all mechanical & electrical  parts even wear and tear,so they say hopefully they cover the water in fuel sensor   .