Rear doors won't unlock and rear windows don't work

[Big John]

Hi

Being in shielding I had left my 2013 2.2 XF Speedbrake alone for 4 weeks only to find today when going to put it on drive and attach charger ..... Dead 😞

RAC got in and managed to get it going OK all good (Both batteries are less than a year old and both AGM), except both rear doors now not working (locked and won't open even from inside) and rear windows not operating.

Any ideas?

John

[Jason1896]

Hi ya I have the exact same issue did u find out wot the problem was and was there a solution 

fingers crossed as it’s driving me insane 

many thanks jason

[Big John]

Hi

Not sorted yet as garage still shut and I am still in shielding. Done some research though and looks likely that there was a software crash in either the rear door modules (which handle locks and windows) and/or the rear junction module. Seems a reboot should sort it when I can get it to the garage. Now keeping it topped up with the Ctek trickle charger.

Hope that is all it needs, although mine has a "warranty 4 life" so hoping that will cover it either way.

John

[Richard F.]

Hi Big John did you get this sorted ? There seems to be a regular issue when battery's die or are disconnected and this affects central locking . From what I've read so far it's a security re-initialisation that's needed , this will require someone with the right equipment to do this , Jaguar will charge about £2000 for what is potentially a 15 minute reset . Please let us know what happens.

[Big John]

Hi

Simple reset was all it needed, covered in my "Warranty for Life" from Preston Motorpark. (very impressed. Actually a Volvo/Fiat Dealer but they have Jag dealers in group that they sought advice from 🙂 ).

Happy days!