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essex

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  • First Name
    Neil
  • Jaguar Model
    XJ
  • Year of Jaguar
    2010
  • UK/Ireland Location
    Wiltshire

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  1. Hi all, So bought my fist Jaguar in Dec 2015. I wanted an XJ and after searching found a lovely 5ltr V8 one with 45k miles. Full Jaguar service history and no expense spared. Immaculate. So I kept up with the servicing and on the first service I had the guy recommended that I get the water pump changed. Apparently they are known to fail and then I will be in big trouble. So reluctantly I took his advise. I agreed to change a perfectly working part in an attempt to hold any major issues away. Even though it had only done 50k miles at this point. 10 months later I am at the side of the road with steam coming out of the bonnet. Got a recovery to Jaguar and it turns out a hose feeding the block from the water pump had corroded. What are the chances 10 months after a perfectly good water pump is changed that the hose attached to it fails after 10 months? So I again reluctantly agree to replace this part at £450 as there is no real way I can prove otherwise and I need the car back and running. Then I get a call. The car is fine on cold but when at temperature there is smoke coming from the back and it sounds very bad. So I am now looking at replacing two head gaskets at a cost of around £4k and then not even guaranteeing that it will be fixed. It could be the two block heads (or something) that have warped and that will be another £2.5k to fix and even then there may be other things on top of this. So I have a Jaguar that cost £80k seven years ago and has done 60k miles and been services by Jaguar when required and had all recommended works done and I am now looking at at least £7k worth of repairs with no guarantee that after this it will be road worthy. All this due to a rugger hose that was attached to a water pump that did not even need changing 10 months ago..... Anyway I have opened a complaint case to Jaguar HQ to see if they will fund the repair but I am not holding on to my breath. Looks like my first and last Jaguar. Very sad.
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