Would anyone know how to get some proper, knowledgeable help with a problem Jaguar.
Car is less than two months old and in addition to a few other issues, the car seems to have some serious software problems to me but the dealer does not seem too interested in, or capable of resolving these problems and I found Jaguar customer services to be a complete waste of time so tried contacting Dr Speth, Chief Executive and got through to someone in his office and they gave the impression of trying to help and asked for a list of the problems I am experiencing but they just sent the list to the dealer, who still isn't doing much to help no matter how much I pester them and if I try the CEO office again she just goes back to the dealer, so I am stuck in a loop of no one doing anything useful.
I would be happy if I could be put in contact with someone who could provide proper answers to my questions but it appears even Jaguar head office don't have anyone like that.
As an example of how good the dealer is, I noticed the back number plate was not straight, 10 mm difference between ends, so they changed it and the car was backed up to a wall when I was leaving and I did not think to have a good look but found a similar situation when I got home, plate leaning same way but only 5 mm difference this time and tool marks in the paintwork around it!