I am new to Jaguar, I own a Jaguar XF 3.0L V6 S.
So I was on my home to London from the East Coast and my car went into "restricted performance mode" 30mins from home.
I called jaguar assist and by the time I reached home a mechanic was waiting for me, he diagnosed a problem with my turbo charger and said my car will need to go to the garage. Within ten minutes of him leaving me Jaguar called me and said to drop my car off at my local Jaguar garage and a courtesy car would be waiting for me.
I couldn't believe the level of service I was very surprised and I definitely felt like a valued customer!!.
Just thought I would share my great experience dealing with Jaguar.
thanks guys
Marvin
