2013 XF PROBLEMS WITH ACCESS TO CAR

[Stan Hutchinson]

I have 2013 XF Premium the problem started in  February locking me out would not open unless I used the key inside the fob as the car was with warranty assist I took it to a garage they recommended there were unable to give a diagnosis I took the car to my local Jaguar garage who carried out a check found nothing but did a computer re-set this only lasted one day took it back after four days and two technicians looking at it  they recommended  the only 100% cure was two new keys and an instrument pack this they did lasted two days same problem back to Jaguar there four four days phone call they where shutting the garage because of the epidemic.has any body got any suggestions. Stan Hutchinson.

[Carpo]

Lots of issues can be caused by low battery level. try putting it on charge. It may be that a new battery is the only answer.

 

[Stan Hutchinson]

My local jaguar garage has tested the battery and say it is good.

[Ian Mac Gilvery]

Try replacing the battery in the key fob with a reputable brand, good quality battery.

[Stan Hutchinson]

I have two new keys with new batteries how ever it looks like the original fitted battery I found a post on one of the other Jag forum the battery is Virta AGM the week of manufacture and its year on the negative terminal mine is week 6 year 2013 the garage had not picked this like all other non essential services is shut. Thanks for your comments it has up to now been a very expensive problem £1694.00. 

[Trooper2142]

I had to get a new AGM battery fitted and it's a Higher Rating one under warranty by the Ford Garage i bought the XF from, because the Stop/Start wasn't working and the XF was only 3 and a half years old. So i think your Battery will be the problem, even the non Stop/Start Batteries will usually get replaced after 6 or 7 year's.

The Ford Garage charged the Original Battery over night and the Stop/Start still wouldn't work hence the New Battery.

[bmcl6]

I also have a 2013 2.2d Portfolio, around 3 four months ago the Eco Stop/Start stopped working. No other symptoms, everything else was fine. I only had an old Battery Charger which is no use for AGM Batteries so got myself a Ctex MSX5 Charger. I connected it to the small Battery first (Positive to battery port, negative to a bolt on the chassis) and it charged the Battery reasonably quickly. I then similarly connected it to the main Battery after a few seconds, the fault light started to flash on the Charger.  I double-checked I had connected it correctly and retried with the same result. The instructions for the Charger advised that if this was the case the Battery was either 1) Heavily Sulphated, 2) Cannot be charged or 3) Cannot hold a charge and in all three instances would require replacement. The car was still starting effortlessly but bearing in mind it was six years old (Original) and that we were coming up to Winter I sourced an Exide Replacement online from Tayna Batteries for £136 delivered next day.   After fitting the Battery and resetting the BMS and the Electric Windows, this cured the Eco Stop/Start Fault.  I would suggest that if your car still has the original Battery fitted it will be at or near the end of its productive life.    

The Ctex is a godsend now that we are in Lockdown as the car is very rarely used. I have fitted the Ctex Comfort Fit & Battery Indicator, so I can check when I need to top up the charge as I have installed the indicator in a small opening cut in the boot sidelining (Template supplied).   Using those mentioned above, it is merely a case of connecting the Charger to the inlet plug inside the boot.  No fiddling with clamps or even raising the boot floor

[Stan Hutchinson]

That was very help full and I will try the charger kit thanks again  Stan 

[Stan Hutchinson]

The new battery appears to have been the problem now the warning sign on the dash is showing not charging how ever using a multi meter tested the battery before starting 12 .6 volts started the car 13.9 volts turned head lights wipers radio 13.6 volts which indicates the alternator is working any ideas gentlemen. Thanks Stan Hutchinson Doncaster