Jump to content

TURBO FAILURE £20k replacement engine work!

Recommended Posts

Hi all,

TURBO FAILURE £20k replacement engine work!

Any urgent advice would be greatly appreciated. Never thought I would be in this situation and truly heartbroken! I bought a 2017 F-Pace Portfolio from a Jaguar Dealer in July 2019 for just shy of £27k. It had 55k on the clock. I have never bought any car more than about £13k previously with experience of smaller BMW, Audi, VW, all doing mileages well into the late 150k+. But with a young and growing family I chose to up our motoring game to what I thought would be the height of our car buying abilities and have great motoring adventures together. During it's time with us I have had the timing chains replaced after stretching (under Jaguar warranty) - Around £2k of work, along side DAB failure, as well as inoperable front headlamp. Then last year, June'22, the car came to a spluttering stop in the middle of a four lane dual carriageway.  AA towed to Jag dealer to be informed that the crank pulley had "fallen apart" and split the intake hose. Another £2k, not covered by the select extended warranty I took out, with a small contribution returned by JLR after a fair amount of calls.

A few weeks ago, the car again spluttered to a stop. AA towed to the same dealer to be informed that the turbo had failed and the "catastrophic engine failure", as well as CATS and DSP gone. The car has done 89k now. The dealer came back and said that it would cost £19,500 to sort. At which point I was speechless, and haven't really recovered from the news yet. The warranty guys have been out and assessed the car and agreed on the £3k max contribution that the select agreement has. I never thought that there would be such damage to require much for than twice this amount - in my thinking of worst case scenarios! How wrong was I? the dealership have informed me that the nut that holds the turbo on came off! How can a car which cost over £50k new, have such a weak spot of weakness to need nearly £20k of work on it? I have called JLR customer relationship and after a large number of calls and hard work trying to get hold of someone (they were very pleasant and understanding on the phone) but have now offered to contribute 20% of the costs (£3600) as a gesture of good will. I don't have a spare £14k to spend on fixing my car! My kids wont get anywhere near the things i would have liked to have provided them with this year, like a holiday etc, if I have to spend this much to get a car back on the road. I can't afford to just throw £18-20k value of car away. JLR have also said that I must decide before the end of the month if I want to get the work carried out! I have seen that there is a court case in the states regarding this engine (in disco's too I think?) I have also seen that a fair number of people have had this problem. I know that the car is now 6 years old and with nearly 90k on the clock, I do expect motoring bills, but this is beyond a joke.

Can anyone give me additional help with this? 

I even bought a diecast model, Jaguar jumper and laptop case! I was all in with JLR. Have lost complete faith in them. My 3 series had 240k on the clock, my audio 193k. I can go on.....

Thanks in advance.

Link to comment
Share on other sites

All Jag dealer services, on time and all additional work carried out at Jag dealers, except tyre changes.

Link to comment
Share on other sites

Really sorry to hear.

I think I would be looking at a replacement engine from a non-JLR source which I suspect will cost a fraction of what you have been quoted.

Just google F Pace replacement engine, there are plenty offering free quotes.

Good luck

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Join The Club

    Join the Jaguar Owners Club and be part of the Community. It's FREE!

  • Topics

  • Our picks

    • Simply Jaguar - Beaulieu Motor Museum - 25th June 2023
      Jaguar Owners Club have a stand at this years Simply Jaguar event at the National Motor Museum at Beaulieu, Hampshire on Sunday 26th June 2023

      Tickets are available online here: https://www.beaulieu.co.uk/events/simply-jaguar/

      Participant prices are only valid if arriving in a Jaguar and taking part in the rally. They are not valid for those arriving on foot.

      Participants can make the most of our EARLY BIRD discount by booking before 28th February 2023.

      Children under 5 require a ticket, this can be booked online free of charge.

      Participant and visitor tickets will include entrance to the rest of the Beaulieu attraction, including the National Motor Museum, Palace House, Little Beaulieu, World of Top Gear, Beaulieu Abbey and its grounds and gardens.

      The best time for viewing the Simply rally is between 10am and 2pm.





      Participants – Early Bird*



      Participants – Standard & On The Day




      Normal admission applies.

      Normal admission applies

      *Early bird tickets are available until 28th February 2023

      Entry with your Jaguar is from 9am – 2pm. Please make sure you have your ticket printed or available on your phone, ready to be scanned on arrival.

      Please do not arrive early for our Simply rallies as no facilities will be open prior to 9:30am.

      Cars cannot leave and re-enter the grounds for the Simply rallies.



      We do ask for a final update on numbers 2 weeks prior to the event following which we will send out club labels to you via email for you to then distribute out to club members. Club members then need to print and display these in their windscreen on arrival. This helps us then park you all in your club area together.

      1. Trevor (admin)
      2.  Paj
      • 4 replies
    • F-TYPE marks 75 years of Jaguar sports cars and its final model year update
      The Jaguar F-TYPE is the definitive Jaguar sports car from a rich bloodline spanning 75 years and including some of the most iconic models ever built
    • Jaguar partners with Andersen EV for luxury, customisable home charging
      Owners of electrified Jaguar and Land Rover models will be able to charge their vehicles at home with unrivalled style thanks to a new agreement with fellow British company Andersen EV

      Owners of electrified Jaguar and Land Rover models will be able to charge their vehicles at home with unrivalled style thanks to a new agreement with fellow British company Andersen EV.
    • First production Jaguar C-Type Continuation ready for customer delivery on landmark anniversary
      Jaguar Classic has completed building the first C-type Continuation. The strictly limited production run is well underway at Jaguar’s Classic Works, Coventry, and the first vehicle has finished shakedown testing ready for delivery to an excited customer
    • Simply Jaguar - Beaulieu Motor Museum - 26th June 2022
      Jaguar Owners Club have a stand at this years Simply Jaguar event at the National Motor Museum at Beaulieu, Hampshire on Sunday 26th June 2022.
      • 11 replies

  • Create New...