Jump to content

Dealer not honouring agreement


Recommended Posts

High all

Just picked up my xtype today after having the n/s damper sorting, or so I thought. It turned out that that though it was not this after all after closer inspection and them test driving the car, the rattling noise is coming from the back, it's the back box on the exhaust. I contacted the dealer to advise him and he told me that this was not covered on the warrenty, I can understand this, but the problem I have is that when I test drove the car the rattle was there and he promised to have it repaired, he then informed me that his mechanic had found a stick/twig had got caught under the car. Not having noticed the rattle straight away due to having the ac on and the hot weather, I never herd the noise again until a couple of weeks later, when I was driving with the windows down. My question really is should he be paying or is it just one of those things and down to me.

Look forward to hearing your views



Link to comment
Share on other sites

andrew i would call your local trading standers every council has one. see what they say. if you paid by cash you might have a job forcing him to budge. if by card or on hp you could go down the line of rejection ie. not fit for the purpouse . call trading standers see what they say. but i would call the dealer 2mora tell him you want it fixed se wat he has to say. he sounds a sllipery gitt. if hes not going to fix it tell him your going to trading standers for as far as your concernd he has sold you a car not fit for purpouse. frighten the bugger. let us know how you get on. charlie

Link to comment
Share on other sites


Thanks for that, I already tried before I left the garage. The only good things are the garage has reduced his price to replace the Back box as they felt sorry for me I think, Another good thing they have been servicing my old car and the wife's for the last 3 years.


Link to comment
Share on other sites



Stealershps are bunch of rogues that will fleece you left right and centre .


I would go down there and have a really good argument with them , then whatever the outcome, in future I would use an independent garage, which are cheaper, more honest, and more reliable reliable .


Here is a list:







Link to comment
Share on other sites

by the sound of it basicly your left with it mate if you dont push it. hes bought the car prob from another customer of his and baicly if he has to do the work on yours then its eating into his profitts, so you have two choices if you got a good deal then take it on the chin and walk away. if you wer robbed then take him on

Link to comment
Share on other sites

Andrew, unfortunately due to the time period of you not noticing the noise was still there the dealer may argue that its a new rattle caused by wear and tear whereas the original rattle was resolved. He/She may say where have you been until now? Six of One half a dozen of another mate down to experience 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Join The Club

    Join the Jaguar Owners Club and be part of the Community. It's FREE!

  • Topics

  • Our picks

    • Simply Jaguar - Beaulieu Motor Museum - 25th June 2023
      Jaguar Owners Club have a stand at this years Simply Jaguar event at the National Motor Museum at Beaulieu, Hampshire on Sunday 26th June 2023

      Tickets are available online here: https://www.beaulieu.co.uk/events/simply-jaguar/

      Participant prices are only valid if arriving in a Jaguar and taking part in the rally. They are not valid for those arriving on foot.

      Participants can make the most of our EARLY BIRD discount by booking before 28th February 2023.

      Children under 5 require a ticket, this can be booked online free of charge.

      Participant and visitor tickets will include entrance to the rest of the Beaulieu attraction, including the National Motor Museum, Palace House, Little Beaulieu, World of Top Gear, Beaulieu Abbey and its grounds and gardens.

      The best time for viewing the Simply rally is between 10am and 2pm.





      Participants – Early Bird*



      Participants – Standard & On The Day




      Normal admission applies.

      Normal admission applies

      *Early bird tickets are available until 28th February 2023

      Entry with your Jaguar is from 9am – 2pm. Please make sure you have your ticket printed or available on your phone, ready to be scanned on arrival.

      Please do not arrive early for our Simply rallies as no facilities will be open prior to 9:30am.

      Cars cannot leave and re-enter the grounds for the Simply rallies.



      We do ask for a final update on numbers 2 weeks prior to the event following which we will send out club labels to you via email for you to then distribute out to club members. Club members then need to print and display these in their windscreen on arrival. This helps us then park you all in your club area together.

      1. Trevor (admin)
      2.  Paj
      • 3 replies
    • F-TYPE marks 75 years of Jaguar sports cars and its final model year update
      The Jaguar F-TYPE is the definitive Jaguar sports car from a rich bloodline spanning 75 years and including some of the most iconic models ever built
    • Jaguar partners with Andersen EV for luxury, customisable home charging
      Owners of electrified Jaguar and Land Rover models will be able to charge their vehicles at home with unrivalled style thanks to a new agreement with fellow British company Andersen EV

      Owners of electrified Jaguar and Land Rover models will be able to charge their vehicles at home with unrivalled style thanks to a new agreement with fellow British company Andersen EV.
    • First production Jaguar C-Type Continuation ready for customer delivery on landmark anniversary
      Jaguar Classic has completed building the first C-type Continuation. The strictly limited production run is well underway at Jaguar’s Classic Works, Coventry, and the first vehicle has finished shakedown testing ready for delivery to an excited customer
    • Simply Jaguar - Beaulieu Motor Museum - 26th June 2022
      Jaguar Owners Club have a stand at this years Simply Jaguar event at the National Motor Museum at Beaulieu, Hampshire on Sunday 26th June 2022.
      • 11 replies

  • Create New...