Please help someone?

i recently sold my x type and bought a xf 2.7 58 plate, I love the car but I’m having problems with the sat nav,

when I try and enter a post code for an address the keys on the screen are faded out and I can’t enter nothing😩😩😩

do I have to reset anything please help someone 

thank you in anticipation 👍
cheers 

Roy 

Edited November 13, 20196 yr by Roy1211

Hi Roy, only a stab in the dark,but could your satnav need an update or indeed need a space between the two halves of the postcode?

All the best in finding out 

Pete

Check that the nav is set for the uk. Quite possibly the nav is set for a eu country so will not recognise uk post codes.

You need to go into the satnav menu.

Same thing happened with mine because it was looking for an address in hungary or somewhere.

Good luck.

Hi mate thanks for that, the sat nav is set for the uk I can’t understand why the only key on the post code that is working is the 0 key all the others are faded out, the sat nav is working as it asks me to agree st the start of the opening screen shot it also displays where I am ( Evesham ) but that’s it 😩 I am totally confused.com 

but thank you for your reply, if I re install the dvd will that help ???? 

Hi Roy,

It might be worth to take out the disc and clean it, then re install.

Peter. 

Hi mate thanks for that, the sat nav is set for the uk I can’t understand why the only key on the post code that is working is the 0 key all the others are faded out, the sat nav is working as it asks me to agree st the start of the opening screen shot it also displays where I am ( Evesham ) but that’s it 😩 I am totally confused.com 

but thank you for your reply, if I re install the dvd will that help ???? 

Ok thanks for that I’ll try it tonight 

thank you for your time 

6 hours ago, Manniewinaename said:

Check that the nav is set for the uk. Quite possibly the nav is set for a eu country so will not recognise uk post codes.

You need to go into the satnav menu.

Same thing happened with mine because it was looking for an address in hungary or somewhere.

Good luck.

In destination entry the uk should be highlighted like this. If not then use change key.

Hi mate thanks for that, the sat nav is set for the uk I can’t understand why the only key on the post code that is working is the 0 key all the others are faded out, the sat nav is working as it asks me to agree st the start of the opening screen shot it also displays where I am ( Evesham ) but that’s it 😩 I am totally confused.com 

but thank you for your reply, if I re install the dvd will that help ???? 

Thanks mate but the sat nav is different in the xf, the pic you show is from the x type sat nav I think but I know what you mean and I thank you for your reply 

cant be a lot wrong with it as it shows and works as a sat nav JUST can’t input a post code address it’s really annoying 

again I thank you for your kind reply 

hopefully I’ll get it sorted 

cheers 

Roy 

Roy, I notice that your details need to be updated: Still showing your car as a 2006 X-Type.

I know that your query referred to the XF, but an update would make it easier to keep track of the model in question.

Hi mate thanks for that, the sat nav is set for the uk I can’t understand why the only key on the post code that is working is the 0 key all the others are faded out, the sat nav is working as it asks me to agree st the start of the opening screen shot it also displays where I am ( Evesham ) but that’s it 😩 I am totally confused.com 

but thank you for your reply, if I re install the dvd will that help ???? 
 

I’ll will update my details of my new car 

thanks

Quick update my friends 

I took the sat nav dvd disk out and low and behold the wrong disk had been inserted, I put the correct disk in as I’m in the uk not abroad and it’s all good now the keys work when I enter a uk post code address, 

a big thank you to all of you that helped me 

cheers 👍👍👍👍👍👍👍