bobdjones

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I own a 2018 XF Sportbrake. When I travel to France the Incontrol Touch Pro will not connect to the internet. All works fine in UK.  Both My smartphone and the car use a giffgaff SIM with Goodybag and cash balance. I have checked that roaming is enabled on the giffgaff accounts. The smartphone works OK in UK and France but not the car.

 

If I connect my car by wifi to my phone as a wifi hotspot then I get an internet connection.  I have checked all the roaming settings in the car are set correctly.  I have brought htis problem up with my local dealer but they are unable to help. 

Does anyone have any ideas that will help solve this frustrating problem?

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Hi Bob,

I do not know the XF touchscreen Sat Nav system but on the s type you have to set the system to the country in which you are.  It worked well for me in Ireland.

Regards,

Peter.

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Hi Bob,

Peter is right (for the XF as well). I often travel to Ireland to visit in-laws and just before boarding the ferry, I have to choose 'IRL' as the 'region' when selecting a destination. Same when returning, have to choose 'GBR' as the region.

Cheers,
Jon

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Hi again Bob,

Having said all of that, your system is probably a lot more modern, so possibly none of the above applies 😞. Still maybe worth checking for a country/region option though.

J

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