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I’ve fallen out with esure insurance, they tried to up my renewal by nearly £300 for claiming for a chip repair, even though I’ve got protected  no claim discount. Any suggestions for a decent (!) insurance company for an F Pace S? 

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I have gone with Adrian Flux, seem OK, polite and knowledgeable staff.

Avoid Hastings Direct, my neighbour warned me and I found out myself. I do not recommend them.

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  • 4 months later...

For what reason would you avoid Hastings Direct, Aubrey? I've been with them for the past year and had no problems, although I had no reason to claim for anything.

I did have to pay £30 for a minor change which I thought was a bit of a rip off as I'm the one doing the work - I doubt that anything much happens to the new info once you've posted it - but then they all quote similar fees. 

I have just received a quote from Adrian Flux this time around, and given that protected NCB is included, it was a full £35 cheaper than Hastings Direct, who were the cheapest last time. 

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Hi

Got mine with Footman James, on a classic policy, agreed value, covers a lot that other wont, very friendly uk staff.

If you a member of the JDC you get a great discount, my S-type R  all covered for less than £200.

cheers

Joe

 

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  • 6 months later...
On 5/7/2021 at 7:56 AM, Aubrey said:

I have gone with Adrian Flux, seem OK, polite and knowledgeable staff.

Avoid Hastings Direct, my neighbour warned me and I found out myself. I do not recommend them.

 

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Hi Hastings basically accused me of trying to defraud them.

I had problems with the web site. It kept sticking and going back to last page etc

The wrong info went through.

I rang to tell them and was cross examined as though i had done something wrong.

The mistakes that went through would have actually meant I would have paid more for my insurance not

gained by it. I pointed this out but rude unhelpful staff said you gave us wrong details as though I had  done this on purpose.

I cancelled the insurance being so annoyed by this.

No apology just a letter claiming they had cancelled the Insurance due to me supplying wrong information!

My Neighbour had cancelled a policy told he owed nothing else, he actually confirmed this and they said no nothing owed.

Then had letter saying he needed to pay money owed.

He complained but had the same unhelpful and could not careless attitude from the staff.

 

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