Let me elaborate; I had been given a quote, I said that it just wasn't competitive. The operator said she would speak to her supervisor to see what could be done. Ten seconds later she comes back offering a quote some £60 cheaper which undercut my previous best by £10. It was at this point I asked for a reference number and was told that unless I took the "offer" during the call it would be null and void, if I called back later the price of the policy would go back up to the original quote. So it would seem that at least one of the quotes was good for longer than the call... Regardless of the legality that is dirty and smacks of high pressure selling scare tactics.
I do not have my reference books to hand immediately but will double check on the legal aspect as soon as I can. If I'm wrong about the law being broken then I will of course apologise.
My taste is women, even if they do work in a call centre. But this is car insurance, a financial product, it's about as stimulating as Nora Batty. I just can't see how the two can be associated by anyone with even half as much going on upstairs as downstairs.